This was my 4th visit and I had appreciated the massage everytime and recommended this place to our friends for their 1hr foot + 1 hr body massage deal for $95. And so today I brought two of my friends to enjoy that, after calling ahead to schedule. It did start off different, as they asked us to pay first, which I had never been asked on my prior visits, but I just assumed it was policy for 3+ people. But then they also asked if we wanted to tip first too. I stared at her confused and said no (why would I tip before a service?). My friends really enjoyed their foot and body massages, so that was good. But my masseuse had the front desk phone with her and it went off no less than 5 times, loud ringer, and I could fully hear the person on the other end. And she even stopped the massage to see to the front door twice too. So, of course, I did not find my massage relaxing with the constant interruptions, but I was happy to hear my friends enjoyed their massages. The reason I decided to write the review was because when we were about to leave, my masseuse demanded that I have to tip her. One of my friends had already tipped their masseuse, but I did not feel like my experience this time was worth the visit, forget about adding a tip to it. She then badgered my other friend, who was fine with tipping their masseuse $10, but then my masseuse started declaring that is too little and needs to give more. At that point we were like yeah, no, a tip is an optional gift, you don't bully your customers for tips for a massage they already paid for, and I mentioned this was not the experience my wife or I have experienced coming here before. On my prior visits I was just rounding up to $100 for myself or adding $20 when we did a couple massage and had never been harassed for more money. Personally, I think mandatory tipping is ridiculous and if they want to charge more, I would be more than fine with them putting a higher up front cost for the massage. But harassing customers for a tip is a definite way to lose customers and ruin the experience.